GhostBed Mattress Review: A Serious Contender?

GhostBed Ratings
  • Motion Isolation
  • Heatiness
  • Lifespan
  • Warranty
  • Price

Summary

The GhostBed foam mattress, presents some innovative features and state of the art manufacturing matured over the past 15 years, while retiring an accessible price. It’s manufacturer, Nature’s Sleep, is recognized in the industry for their high quality, low cost products and their superior customer service.

Pros:

Cons:

  • Only one firmness option
  • Synthetic cover
  • No firmness options
4.6

GhostBed Foam Mattress Review

In this review, we are analyzing the new Nature’s Sleep GhostBed memory foam mattress.

Dedicating over fifteen years of research, design and development, the experts at Nature’s Sleep, designed and developed the GhostBed mattress to offer the best balance between comfort and long-term support that most, if not all consumers are searching for.

This Nature’s Sleep mattress is as attractive as it is affordable, and features quality components that make it an attractive option on the market today.

Offering consumers many advantages and few to no disadvantages at all, makes the GhostBed a good option for those consumers in search of a solid all-round comfortable mattress.

How Firm Is It?

The GhostBed, though a foam mattress, bounces back quickly primarily because of its innovative latex top layer. With a firmness of 6.5 out of 10, the average sleeper finds the mattress in the middle of the comfort range, making it an easy choice.

The firmness delivers good comfort regardless of what position you are lying in. However, because of the slightly firmer density, this mattress is preferred especially by back sleepers.

Will I Feel My Partner Moving?

the ghostbed mattress reviewed in a roomPlainly put, this mattress, much like most other foam mattresses, earns a good rating on the motion transfer test. The foam absorbs motion easily and contours to the body without causing sinkage and loss of support.

Performing quite well, the GhostBed is every bit a good choice for couples as it is for individuals.

Unique Construction and Design of the GhostBed

Nature’s Sleep has delivered yet another superior product. Its leading edge latex over memory foam construction is quite effective.

With a viscose and polyester cover that presents with a smooth, soft finish, consumers will find it to be quite cozy and suitable for all temperatures. The cover is easily removable for washing allowing you to keep it always fresh and sanitary.

The ghostbed matrtess sectionThe 1.5 inches, 3.5 pound density of continuous aerated snug and comfortable latex foam keeps the mattress from sleeping hot.

The 2 inches, 4 pound density of gel memory foam delivers spectacular contouring support and also contributes to a cool rather than hot sleep.

Finally, the 7.5 inches, 2 pound density of core foam enhances contouring and proper spinal alignment without feeling uncomfortably hard, and contributed greatly to the overall support and comfort the mattress provides people of all sizes and weights.

This top notch, premium mattress is not only unique in its features, but every bit comfortable, durable and extremely supportive thereby providing the highest level of comfort for sleepers of every type.

Further to the unique construction of this mattress is the all wood matching foundation that is available for purchase as well. This makes for a unique, perfectly designed and developed mattress and box spring set and a tremendous addition to any bedroom ensemble.

Manufactured by one of the most professional and reputable mattress companies in the industry, Nature’s Sleep, the original design and quality craftsmanship of the GhostBed mattress sets it apart in the crowded space of the memory foam mattresses.

Is This Mattress Durable?

Our review revealed that the durability of the GhostBed mattress was above average: this mattress, with its solid, innovative design, can truly withstand both wear and pressure.

Being both state of the art and quite durable makes this mattress a good choice for consumers across the board. It has solid edge support that maintains both strength and shape and, therefore, in our opinion its superior quality puts this mattress in the premium level.

Cleaning your GhostBed Mattress

One of the most efficient and effective ways to maintain the overall cleanliness of your memory foam GhostBed mattress is by typical, everyday vacuuming. Before you begin vacuuming, however, remove the zip viscose and polyester cover.

The GhostBed mattress by Nature's SleepWhen vacuuming, we suggest you use a handheld vacuum as your best option giving you the greatest level of control and producing the best cleaning results. Be certain that in addition to the top of the mattress, you vacuum all surfaces, including the sides of the mattress as well. This simple, easy to do cleaning option contributes to the long life expectancy of your new mattress.

Further to the maintenance and cleaning of your mattress, you can easily remove any stains from your memory foam mattress by way of a mild dish washing detergent mixed with water and the use of a clean sponge. Simply dip the sponge into your bubbly soapy water and rub the stain with a circular motion from the outermost area of the stain toward the inner most portion of the stain.

Whatever you do, make certain you do not attempt to remove any stains with products that contain all sorts of harsh chemicals such as bleach or ammonia, since these harsh chemicals will ruin the material of your mattress as well as the interior of the actual memory foam.

After you have applied the mixture of water and dish washing detergent, you want to properly dry your GhostBed mattress by either sprinkling some baking soda onto the wet area, which will actually absorb all the moisture or by using a blow dryer on either a cool or warm setting (not a hot setting).

Does the GhostBed Mattress Smell?

CertiPUR-US logoMost sleepers noticed a little smell, called off-gassing,  when unpacking the mattress. However, it dissipated very quickly, as the mattress is manufactured using only eco-friendly processes that protect the environment by not allowing harmful contaminants to be released into the air. From the GhostBed website:

Our manufacturing process is entirely free of harsh chemicals contributing greatly to the low organic compounds of our mattresses. All our foam must pass a rigorous testing and approval process confirming that the foam is completely free of any harmful chemicals.

All the materials used are certified by CertiPUR-US, the leading certification body against harsh chemical compounds in foam mattresses.

What is the Cost of the GhostBed Mattress?

The GhostBed mattress is available in a variety of sizes at very reasonable and affordable prices, considering the high quality:

  • Twin mattress $495
  • The Twin XL $600
  • Full $675
  • Queen $750
  • King $875
  • California King $925

By following this link however, you can enjoy a further $50 off.

The mattress, regardless of size, is packed compactly into a shipping box that allows for easy shipment by most carriers, including Federal Express and UPS.

The 101 Night Risk Free Sleep Trial

Nature’s Sleep offers an attractive 101 Night Risk Free Sleep Trial that begins from the day of delivery, rather than from the day of purchase.

This free trial allows consumers to try out their new GhostBed mattress for an extended period of time in the comfort of their own homes. If you return your mattress for any reason, you will receive a full refund. No shipping charges.

The only caveat is that you must try it for at least 30 nights before returning it, to give it a fair chance of adjusting to your body.

Keep in mind, should you have any concerns or questions about your GhostBed mattress, before returning it, you can reach out to the customer service and support offered by the company.

With a simple mission statement of 100% customer satisfaction, Nature’s Sleep prides itself on its extraordinary customer service and its highly visible customer satisfaction rating.

Nature’s Sleep Warranty

The GhostBed mattress comes with a 20 year limited warranty and should you find your mattress to be defective during the first 10 years, Nature’s Sleep will either repair the mattress or replace it free of charge (shipping excluded).

The indentation (permanent body print) required for a warranty claim is 1 inch, which is quite common in the industry.

If a defect is spotted after 10 years, Nature’s Sleep will charge a pro-rated amount of 5% per year. For example, the replacement of a 10 year old mattress will be charged 50%, while for a 15 year old will be charged 75%.

The warranty is valid for only for the individual who made the original purchase and requires proof of original purchase in order to file a valid claim under the 20 year warranty.

The Verdict

Nature’s Sleep has a quality product suited for a mid-range price shopper. The company uses only high-density foams that are truly designed to last and are produced and manufactured in the USA with eco-friendly processes and procedures.

couple reviewing the ghostbed mattressOffering consumers an attractive 101 night risk free sleep trial, and a 20-year warranty as well as easy returns and refunds and attractive free shipping timelines – “order today, ships tomorrow”- finishes off the wide range of attractive features that set this mattress apart from those of its competitors.

If you are not looking for specialized mattress needs (specifically firm or soft) and have only typical mattress/sleep needs, we believe the Ghostbed could certainly be a good purchase option for you (you can get $50 off with this link).

If instead you are looking for something else, have a look at our Best Mattress Guide, featuring all the most popular mattresses on the market today.

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4comments

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1

It appears that the complaints come if you do not like the bed! I have been sleeping in mine for three weeks and love it. My customer service experience has been superb! But once again…I’m a satisfied customer! Ghostbed should honor what they say for satisfied and unsatisfied customers! That’s the right thing to do!

2

Ghostbed refused my return request due to me asking a question about the size of the bed.

The mattress is too firm to sleep on. We ordered the mattress on 04/21/17. The order shipped on the 04/24/17 and was delivered on 04/26/17. We opened immediately with excitement to try it out. on 05/01/17 I had a chat with their support and asked a question about size (a california king vs regular king). I did ask if it could be exchanged and they said that is not part of the sleep warranty. I was ok with that I was just asking a question. We had already slept on it for a few days and was not very comfortable. We wanted to give it more time as they suggested it might take weeks to get comfortable. 05/29/17 my wife and I are waking up sore and more exhausted everyday so initiate the return process. A Melissa starts chatting with me and states since I had a sizing issue that they can not return the mattress. I explained to her I was not complaining about the size but rather I just had a question about it and it was not an issue. I was wanting to return it due to we were not getting good sleep. At this point I was sleeping on the couch some nights just to get some rest.

I could not and do not understand how me asking a question about the size has created such an issue for Ghostbed not upholding their end of the comfort guarantee.

I am posting this to make consumers aware of my experience with this company and I hope they do the right thing and follow through with their guarantee.

3
Stacey Morgan – STAFF

Hi Jon,

sorry to hear about that. Do you have any updates?

4

Ghostbed claims they offer a 101 night sleep trial and that they will remove your mattress if you are unsatisfied. I can tell you that those are both misleading statements. While their employees do indeed assure you that you have 101 nights to sleep on the mattress, that is a life based on company policy. Even if employees misinform you about company policy, you are out of luck. Go ahead and check if you don’t believe me. Your sleep trial starts the day your mattress ships, which to me seems undeniably misleading. Do they expect you to sleep on the truck with the mattress? Additionally, they generally force you to arrange for the mattress to

be removed. This is in stark contrast to what they promise to do on their website.

I had two ghostbeds because the first one arrived damaged when the box was crushed. I had to pay for the bed to be removed and this delayed the installation of my replacement. I notified the employees I spoke with I’d need the mattress to be removed before the second one was installed and they told me that it would not be a problem. Turned out it was a large problem. When the company was unable to schedule a donation, they relegated the task to me. Despite promising on their website and advertising that you can get a refund, it is no where near as easy as they claim. I actually had to pay to have my mattress hauled away and ship in the law tags at my own expense! I am still awaiting my reimbursement and the manager of Nature’s Sleep claimed it had been processed 45 days ago. He notified me on 4/19 I had to fill out a form because they “only keep billing information for 90 day.” Shouldn’t the operations manager know what his own company’s policy is? While I did receive a check today, it was for another customer who also had to pay for their mattress to be removed, so I am still waiting.

Their warranty support is also suspect. One side of my bed offers no support and has me rolling off the side of the bed. While multiple people have tried the mattress and concurred with this, Ghostbed says it measures within spec and there is no issue. Your chance of ever receiving warranty support or honest support appears quite unlikely.

I should have checked their BBB rating prior to purchasing my bed, but I did not. It currently sits at D-. The company is rather dishonest and I would recommend buying locally or trying another company that actually gives you a clear sleep trail. If they give you a 101 night trial, they should at least keep your information on file for that duration. If you’re not satisfied with the mattress, be prepared to remove it yourself and do the work Ghostbed claims they will.